Frequently Asked Questions
Everything you need to know about shopping with Australian Stitch.
Where are your garments manufactured?
We take pride in our local roots. All Australian Stitch garments are ethically designed and manufactured right here in Australia to ensure premium quality and support local craftsmanship.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or a store credit.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location but generally take between 7-14 business days. Shipping costs are calculated at checkout.
How should I care for my Australian Stitch apparel?
To maintain the longevity of our fabrics, we recommend a cold machine wash with similar colors and hanging to dry in the shade. Avoid tumble drying or using bleach.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna.